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How
to order
Click
on the series you would like to order and fill out the form underneath
your choices. Click on the send button and we will receive your order
via e-mail. Below are our support, payment and return policies. Please
read carefully before ordering.
New
Zealand Customers
New
Zealand customers: your distributor is Rainbow Reading. Feel free to
contact them FREE on Phone/Fax: 0800 827 332
Overseas
Customers
Australian
customers: your distributor is Lioncrest. Please contact them FREE on
Phone: 1800 249 727 or Fax 1800 249 737 or visit their web site www.lioncrest.com.au
UK customers,
your distributor is Kingscourt/McGraw Hill. Please visit their website:
www.mcgraw-hill.co.uk/kingscourt/rainbow2.htm
South
Africa customers, your distributor can be contacted at www.rainbowreading.co.za,
or by email anj@3gi.co.za,
Cellphone 083 501 1061 Tel 011 469 1338.
Support
Policy
Every
purchase is fully supported with a money-back guarantee.
Enquiries will usually be answered within 24 hours of receipt of e-mail.
Method
of Payment
No
credit cards at this stage.
Private Purchases
Payment must be received for private purchases before goods are
dispatched
Schools
Schools may pay on receipt of goods (invoice sent with goods).
Return
Policy
Full
credit on goods received in original condition within 28 days of dispatch
from warehouse.
Shipping
and Handling Costs
All prices are in $NZ.
Overseas orders:
Add 15% for freight.
Minimum charge of $15.00
NZ orders:
Add 10% for freight.
Maximum charge of $15.00
A single, combined freight charge applies to resources sent on the same day.
Customs
duties and other tariffs
The customer is responsible for paying all duties to Customs and Excise
and any other tariffs pertaining to the destination country.
Shipping
Times
Parcels
will be dispatched the working day following receipt of order from schools
or following receipt of payment for private purchases.
Overseas parcels will be delivered
in approximately one week by International Air. They are fully insured
and can be fully traced by Post Office "Track and Trace" system to UK,
Japan and Australia.
Privacy
Policy
All information received by Rainbow Reading Programme is confidential
and will not be sold, or given to any third party.
Legal
Issues
All legal issues pertaining to this product will be dealt with
according to New Zealand Law.