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Every purchase is fully supported with a money-back guarantee.
Enquiries will usually be answered within 24 hours of receipt of e-mail.
No credit cards at this stage.
Payment must be received for private purchases before goods are dispatched
Schools may pay on receipt of goods (invoice sent with goods).
Full credit on goods received in original condition within 28 days of dispatch from warehouse.
All prices are in $NZ.
Overseas orders: Add 15% for freight. Minimum charge of $15.00
NZ orders: Add 10% for freight. Maximum charge of $15.00
A single, combined freight charge applies to resources sent on the same day.
The customer is responsible for paying all duties to Customs and Excise and any other tariffs pertaining to the destination country.
Parcels will be dispatched the working day following receipt of order from schools or following receipt of payment for private purchases.
Overseas parcels will be delivered in approximately one week by International Air. They are fully insured and can be fully traced by Post Office "Track and Trace" system to UK, Japan and Australia.
All information received by Rainbow Reading Programme is confidential and will not be sold, or given to any third party.
All legal issues pertaining to this product will be dealt with according to New Zealand Law.